Website update important notice

Dear Customer,

As a reminder, if you’re not on one of our monthly ‘website maintenance packages’ you will need to keep your website regularly updated for security reasons and to keep the site functioning the way it’s meant to.

Please backup your database and site files if you’re regularly adding to your website before updating. We do offer weekly backups with all our customer’s websites, however this only goes back as far as 30 days. If you would like to run a backup yourself then please use a plugin like ‘Duplicator’ (when using these plugins please delete them after so they don’t run automatically, or set them to only run manually).

So here’s how to update your website

Once logged into your WordPress Admin area, click updates on the left-hand side then the Blue update button. You will notice if there are updates that need doing by looking for a red circle with a number in it. The number indicates how many updates are available.


Next: Update any plugins, themes and WordPress updates that are available by checking the boxes and clicking update, it is recommended you update in this order, 1st: Plugins 2nd: Themes 3rd: WordPress Core


Please check the pages and functionality of your website once you have updated to make sure everything is working as it should. We only do weekly backups as far back as 30 days!

If you would like us to do this for you on a monthly basis we will charge an additional £9.99 per month per package.

If you have any questions, please don’t hesitate to contact us.